Houseofballerinas.com is owned and managed by House of Ballerinas FZE, a company established in the United Arab Emirates under the licence number 10094/2017.

Data protection is a matter of trust and we will only use your name and other information, which you provide in the manner set out in the Privacy Policy. We treat all customer information in accordance with this Privacy Policy.

You are free to visit and browse through the site without having to provide personal details. During your visit to the site you remain anonymous and we cannot identify you unless you have an account on the site and log on with your username and password.

house of ballerinas privacy policy

Data that we collect

We are committed to protecting your privacy and keeping your personal details secure. Your information will never be disclosed to any third party other than the minimum required information necessary to process and deliver your order. Your credit/debit cards details are not kept on any of our files. The actual processing of any online credit card payments is done directly with the secure payment gateway, PAYFORT, which do not share such data with us.

Your Personal Information

We will only collect information where it is necessary for us to do so, and if relevant to our dealings with you. For example, we will use your information to provide you with the services and information offered through our website, which you request. We may contact you by email with information about promotions or specific events or activities. You are free to opt out at anytime if you do not wish to receive any form of marketing communication from us. To do so, please click the ‘unsubscribe’ link in any email that we send to you and within 7 working days we will cease to send you information as requested. Please be assured that your personal information will not be sold, shared, rented or leased to any third parties.

Secure Shopping

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we protect your data with the latest 256-bit SSL encryption security. This ensures that all your private information remains secure from any online hackers. Our credit card payment gateway partner PAYFORT also uses the strongest form of data encryption to keep your credit card details secure. We may use fraud prevention agencies (FPAs) to help us make decisions as to whether to accept an order for products on the Site. If you give false or inaccurate information we identify as fraud, details may be passed to FPAs.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Houseofballerinas.com uses cookies to help us identify and track visitors, their usage of the House of Ballerinas’ website, and their website access preferences. House of Ballerinas’ visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using House of Ballerinas’ website, with the drawback that certain features of House of Ballerinas’ website may not function properly without the aid of cookies.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore you are encouraged to frequently visit these sections in order to be updated about the changes on our website. Modifications will be effective on the day they are posted.